Introduction

Staava (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you access our website at https://staava.in/ or engage with our services, including through sales, marketing, or events. By using our Services, you agree to the terms outlined here. If you do not agree, we advise you not to use our Services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our Services, fill out forms on our website, communicate with us, or participate in any surveys or events. The personal data collected may include your name, email address, and other contact details you choose to provide. We do not collect sensitive personal information such as financial, biometric, or health data unless explicitly required and permitted by law.

Use of Personal Information

We process your personal information to provide and improve our Services, respond to inquiries, communicate with you, and for internal administrative purposes. We may also use your data to comply with legal obligations, detect or prevent fraud, or assert legal rights. All processing is conducted based on lawful grounds such as your consent, the necessity of a contract, legal compliance, or our legitimate business interests.

Sharing of Personal Information

We do not sell your personal data. However, we may share information with third parties in specific situations, such as during business transfers like mergers or acquisitions. Your data may also be shared with our affiliates, including parent or subsidiary companies, who are bound by this Privacy Policy. Additionally, we may disclose personal information if required to do so by law or to respond to valid legal processes.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it. If immediate deletion is not feasible due to technical limitations (e.g., backups), we will securely store and isolate the data until it can be deleted.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. By using our Services, you confirm that you are at least 18 years of age or are the parent or guardian of a minor who is authorized to use our Services. If we discover that we have collected information from a minor without parental consent, we will promptly delete it. You may notify us of such instances at privacy@staava.in.

Your Privacy Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws. These may include the right to access, correct, delete, or object to the processing of your personal information, as well as the right to withdraw consent. To exercise these rights, you can contact us using the information provided below. We will consider and respond to your request in accordance with applicable laws.

Compliance and Grievance Redressal

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which govern the collection, processing, storage, and transfer of personal data in India.

In accordance with IT Rules, we have designated a Grievance Officer to address any discrepancies and grievances relating to the processing of your personal information. If you have any concerns or complaints, please contact our Grievance Officer at:

Name: [Insert Grievance Officer Name]
Email: grievance@staava.in
Postal Address: Grievance Officer,
Staava Consultancy Private Limited
RZ-B-72, 2nd Floor, Gali No.-5 Gurudwara Road, Mahavir Enclave-1, New Delhi -110045
India

The Grievance Officer shall respond to your complaint within 30 days from the date of receipt of the grievance, as prescribed under Indian law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised version will be identified by an updated 1st July, 2025. We encourage you to periodically review this page for the latest information on our privacy practices. In case of significant changes, we may notify you through our website or by direct communication.

Access, Update, and Deletion Requests

You have the right to request access to the personal information we hold about you, to update inaccurate information, or to request deletion of your data, subject to legal and contractual restrictions. To make such a request, please email us at privacy@staava.in. We will review and respond in accordance with applicable data protection laws.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, you may contact us by email at privacy@staava.in, or by post at:
Staava Consultancy Private Limited
RZ-B-72, 2nd Floor, Gali No.-5 Gurudwara Road, Mahavir Enclave-1, New Delhi -110045
India